Conference Tips for Startups: Where to go and what to do once you get there

by Alex on July 30, 2007 · 32 comments

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We have been to quite a few conferences already and quite a few people have asked me what conferences are good. The problem is not that some conferences are bad, its just that some conferences may not be the right venue for your startup. In this (very long) post we are going to share with you what we experienced so far in the tech conference world.

So where should we launch our startup?

Short Answer:
At DEMO conference (pros: you are in the spotlight, cons: $$$$)

Long Answer:
DEMO is a great venue because its sole focus is to launch companies. Despite the fact that you will be one of over sixty participants, you will be given the stage and attention. The show is very intense, as it takes place in only two days. Each company is given exactly 6 minutes. The stage presentations are mixed with pavilion presentations which are a few hours long.

The DEMO participants fall into three major categories - press, venture capital and the industry crowd. The press list is very, very good. Make sure though, that you get the press list in advance and let them know you will be there. Ideally make an appointment, or even easier, tell them to come by your station for a demo.

The VCs that come to demo are typically more junior. This is not always as case, as some firms send in partners, but in general, majority of VCs send associates. If you are pre-funding please understand that the best outcome of DEMO for you will be an opportunity to make a follow up appointment. That is, there will be no checks given to you :) (Unless of course, you have it all lined up before DEMO and just using it as a venue to launch and announce the funding).

Finally the industry crowd really varies. Because this crowd is diverse the general rule is just tell them your story. Even if they are from the company that does not seem relevant do it anyway. You never know what might happen, and in our experience the best things happen when you least expect them. So make the effort to make a connection.

The most important thing about DEMO is that you have to prepare for it. I do not mean prepare the night before. I mean really prepare at least a month in advance. In the six minutes that you are on stage you need to be smooth and clear. When you are talking to people at the station you need to get your point across quickly. Same goes with media. You also need to really think everything through, align appointments, get equipment, and practice until you are dizzy.

If you do not prepare, DEMO will be a total waste of your money. And speaking of money, DEMO is pricey. Especially if you are an early stage self-funded startup the cost can be prohibitive. We debated for a long time and now have no regrets at all that we went, but just beware that it is far from cheap.

Now what about other launch venues? In principle, you can launch at any conference. This is probably not a good idea though, because your launch might not be powerful enough or may not fit into context. Our recommendation is that you launch at a conference that is exclusively focused on startups and launches. The new TechCrunch Conference looks really good, but we will have to wait for it before we can pass the final judgment.

So which conference should we sponsor?

Short Answer:
Definitely: ETech, SXSW
Maybe: TechCrunch Party, Web 2.0 Expo, Web 2.0 Summit, Defrag, Blog World, AJAXWorld

Long Answer:
I went to ETech this year and regretted that we did not sign up for a sponsorship (silver or bronze). The reason is that this conference was a great venue to reach people who matter in tech. Jeff Bezos, Joshua Schachter and Ben Trott are just some of the people I ran into. Also, there are plenty of breaks and not that many companies who sponsor. The food was served right in the center of the exhibit hall, so everyone at some point cycled through the sponsors. The conference went on for three days, which is pretty long, but people stayed around because sessions where interesting. So if you need to get your message out to smart people ETech is a great venue.

I’ve never been to South by South West conference, but what I do know is that everyone who went there was thrilled with it. I also know that it is a fun venue and that a lot of influencers go as well. Based on just a word of mouth this one is a go.

The TechCrunch party was a total blast. A great atmosphere was created by a lot of people who matter in the valley. Overall, I had good demos and good conversations. A word of caution - most people are there to socialize not to look at demos. If you decide to sponsor make sure that you are visible. We spent money on the 32″ monitor and have no regrets. It does not make sense to invest into sponsorship but not to invest in equipment.

I almost want to recommend Web 2.0, but we did not exhibit there and the reason was that it was a big mix of sponsors. From web giants to equipment companies to some social web 2.0 companies it just felt quite unfocused. As a general rule of thumb, lack of focus is a no. On the upside, this is a Web 2.0 expo conference, so if you think of yourself as a web 2.0 company you should consider it.

Web 2.0 Summit is a sister conference of the Expo. The difference is that it is by invitation only, so there are not 17,000 people like Web 2.0 Expo, but only a few hundred. The downside is that the sponsorship is very pricey, even the cheapest one. So between the two, I recommend ETech. However, if you are invited to the Summit, you probably should go and network there.

We signed up to participate in Defrag and Blog World Expo. While both of these are interesting, they are quite specific. If you startup does not work in attention space and does not have tools for bloggers they wont be good venues. However the companies working in these fields and should consider sponsoring these events.

Finally if you are making tools AjaxWorld is the conference you need. This venue draws geeks and technology gurus from all over the world and is likely to be your best bet for reaching both audiences.

So should we not sponsor a conference if it is not on the list above?

Please do not think that. There are plenty of other great conferences, you need to consider a fit. Understand what you are trying to accomplish. Talk to the organizers and make sure that your agenda and their agenda align. Watch out for the conferences where you will be just a dollar filler, but will not get proper attention. Ideally, make sure that startups are going to get a prominent place.

A lot of conferences say that there will be a ton of breaks where people would have a chance to check out your stuff. Thats not good enough. You need to be announced, even better if you have a chance to do 5 minutes on stage and invite people to your booth. Some conferences do not have definitive breaks and just let people float around. This is likely to be bad for you because people naturally do not float towards companies, they float towards drinks and other people. Seriously, beware - lack of structure is likely to be costly for you, as you will get little or no traffic.

Despite all the possible negatives, also think positive. There is always an important conversation that you will have at one of these conferences, no matter how bad they turn out for you. The chance that you do not take is the chance lost and often, even one good conversation can be crucial to your companies future and make the whole conference worth the money.

I close this very lengthy post with a shorter set of pressing questions:

What are the typical sponsorship prices?
They vary a lot, but typically lowest is between 5K - 15K

Can we negotiate prices?
Definitely! We did and saved money.

What equipment should we bring/rent?
The best possible. Whatever it takes to make your product look good. It simply does not make sense to spend money on the sponsorship and try to save on the equipment. Save on the hotel and airfare instead.

Do we need to stay in the same hotel?
Generally no. You can stay anywhere reasonably close. The only thing you’d be missing is hanging with the people at the bar in the evening. That could be useful because drunk people talk more.

How do we network with the right people?
I honestly have no idea.

Should we ran around, grab people and bring them over for a demo?
Some people do it, I am against it. How would you feel if you are grabbed? Well maybe
if the grabber is good looking… You got the point.

Should we bring giveaways?
People llllllove giveaways. I am always amazed to see how techies jump on T-Shirts, pens, notebooks and other stuff as if they’ve never seen it before or if they truly need it. I am generally against it because I think people should remember you and your product, not a shiny pen. The only thing we did during DEMO is give out blue M&M. It was pretty cool, but the side effect was that Andy was eating the left overs for six months. So beware of sweets!

What should we do when wrong people show up?
This is a sensitive topic, but is a really important one. Unfortunately a lot of people at these events are not there to see you, they are there to use you. Consider people who are looking for a job. It is perfectly reasonable for someone to come over and give you a resume. It is not reasonable to take up a lot of your time or to ask a lot about your company. Get their information quickly and tell them you will be in touch.

There are also a lot of people who are trying to pitch you there ideas or sell their products. In my book these are the worst, shameless kind of people. This is completely disrespectful and unacceptable. Do not get sucked into these conversations. Recognize them and stop them quickly, because these people are not only wasting your time, they are wasting your money. Remember, at the conference you paid and you have an agenda - to show your product to the world. So be passionate and relentless about accomplishing your mission just like you are passionate and relentless about your startup.

Should we organize PR around the conference?
Absolutely. Conferences are a great and maybe rare chance to interact with the reporters face-to-face. However, it is not straightforward. The reports are humans and as such they play games. If you approach them head on they will say no for no particular reason. Somehow you need to make them feel special, which is not easy. It is a good idea to get a press list and contact reporters in advance and arrange appointments. This way, you may get a no over the phone, but they might just come by your booth anyway. If this sounds like dating, it is.

Still, conferences give you opportunity to get in front of press and you should not miss it.

Wrap up

Whew, that was a long post and quite a bit of work, so I hope you will find it useful. I have to ask you that for benefit of all startups you comment and add your experiences and recommendations. What conferences did you like and why?

See you at the next great conference :)

{ 13 trackbacks }

Web Strategy by Jeremiah » Community Events for Startups
July 30, 2007 at 6:00 am
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Jeremy Toeman’s LIVEdigitally » Blog Archive » Conference Tips for Startups: When to go to conferences
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Some thoughts on good conferences to attend | :Ben Metcalfe Blog
July 31, 2007 at 4:29 pm
BlueBlog: Conference Tips for Startups: Where to go and what to do once you get there « Aman’s Blog
July 31, 2007 at 11:48 pm
A guide for start-ups at web conferences « The Future of Web Apps
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Minimology · Digital Playground of Chris Garrett
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V GO wet’s Blog » Conference Tips for Startups:
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BlueBlog: PR Tips For Startups: How To Get And Keep The Media Attention
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BlueBlog: Customer Service Tips For Startups: Simple Ways Of Making Your Users Happy
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BlueBlog: AdaptiveBlue Is Sponsoring ETech
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Great Tips for Web 2.0 Startups!!! « de-Hao! [ How it’s done! ]
December 27, 2007 at 9:32 pm
BlueBlog: Conference Tips for Startups: What to do during a recession
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{ 19 comments… read them below or add one }

Tom July 30, 2007 at 2:05 am

“Consider people who are looking for a job. It is perfectly reasonable for someone to come over and give you a resume. It is not reasonable to take up a lot of your time or to ask a lot about your company.”

That’s a really poor attitude. Hiring is really hard right now - there are way more jobs than there are qualified applicants, so job interviews are often more about convincing someone they want to work for you than the other way round. Conferences offer a fantastic venue for hiring because the people there are self-selecting - the fact that they are attending a conference in the first place shows that they are more dedicated to their chosen profession than people who don’t.

If I was in the job market I would want to know as much as possible about potential employers - and conferences are a great way of finding this information.

Jeremiah Owyang July 30, 2007 at 5:41 am

This is a great summary and “how to” for startups.

I’d also like to add that startups should be present a ‘community events’ in the area. They don’t cost much, and once you network with the web community, one’s name can quickly spread.

Here’s a list of regular meeting groups in Silicon Valley, if you know of more, please leave a comment:

http://www.web-strategist.com/blog/2007/06/02/get-connected-with-the-web-user-groups-in-the-silicon-valley-and-san-francisco-bay-area/

The ultimate blogger party? Our own BlogHaus event, which we held earlier this year. This one had 600-800 blogger come through, it was a great place to meet folks and get connected (and also the free beer and drink)

http://www.web-strategist.com/blog/2007/03/06/what-was-bloghaus-dont-ask-me/

Alex July 30, 2007 at 9:15 am

Tom you are missing the point. We are not talking about recruiting events. Obviously you do not want to have right person to slip by, but you have to follow your priorities.

Alex

Frank Cohen July 30, 2007 at 10:26 am

Good write-up on conferencing for the start-up.

I found that one of the toughest parts of conferences was finding them. I recommend start-ups publish a list of conferences that interest them. We publish our conference list at: http://www.pushtotest.com/Docs/eventcalendar.html

-Frank

Ilya Grigorik July 30, 2007 at 12:59 pm

Thanks Alex, great read and very helpful.

If you don’t mind, a follow question: at what stage, or how early, did AdaptiveBlue begin to sponsor & attend these conferences? Of course, the earlier the better, but finances are usually tight at the onset. Are there any milestones, or anything of the sort, that you would recommend meeting first?

Sean Ammirati July 30, 2007 at 1:29 pm

Alex,

Great post! In terms of promotional products, how do you feel about Laptop stickers? It seems like a great free and contextual promtion. What do you think?

- Sean

Alex July 30, 2007 at 2:36 pm

Ilya,

We launched at DEMO Fall 2006, the company was founded in Feb 2006. We got funding in February of 2007. This year we sponsored Supernova, iMeme and will also be sponsoring Defrag and Blog World.

Alex

Alex July 30, 2007 at 2:37 pm

Sean,

I think stickers are excellent as they spread your brand via Starbucks, which is quite viral ;)

Alex

michael galpert July 30, 2007 at 2:48 pm

@sean

i think laptop stickers or any promotional products are great if people already know your company and like it enough to help promote your company.

Not to say that if you have yet to gain traction that promotional products arent effective, its just a harder sell and your money might be better spent elsewhere

fewquid July 30, 2007 at 5:46 pm

Good post. I’ve done a _lot_ of tradeshows in my time, and most companies handle them poorly. While the kind of events Alex is talking about aren’t exactly the same as a typical tradeshow, there’s plenty of commonality in the goals: get noticed and sell somebody on something.

Some suggestions:

1) Go to some big tradeshows. Walk the floor. Which companies pop out at you and why? Be sure to check the mini-booths in the back of the hall. Most of them will suck — good lessons in what not to do.

2) No matter who you are, assume no-one knows you or your product. They need to be intrigued from a distance. A simple monitor on a table-top is the equivalent of being a bread-roll on a steak and seafood buffet table — you’re not what anyone sees first. Signage is critical. It needs to be simple, clear and readable by a myopic octagenarian from a distance of 10-20′.

3) Practice what you pitch

4) Make sure someone is ALWAYS at the booth/table when people are around. I’ve seen unmanned booths at every show I’ve ever done, and that’s just plain dumb.

5) Whoever works the booth/table needs to be able to explain what you do. No exceptions. It’s also generally a good idea if you all say more or less the same thing. Identify your key points and get everyone on the same page (see #3).

It’s a lot of work — think releasing a product — but if you don’t do it, you can be sure your competition will…

Alex July 30, 2007 at 8:45 pm

@fewquid - great additions - thank you!

Alex

fewquid July 30, 2007 at 9:05 pm

Alex,

You’re welcome. I’ll throw up a more detailed post on my blog tomorrow morning:

http://disruptormonkey.typepad.com/monkey/

Hopefully some folks will find it as useful as your post.

bernard lunn July 31, 2007 at 12:25 am

Alex,

Very helpful post. It reminded me that I met you when you had a little booth at Java on Wall Street back in ye olde tech nuclear winter and that was a good result. Personally I find the interesting new stuff is always in the small booths. The big ones are big companies with sales people, small booths have the founders.

Bernard

Brian July 31, 2007 at 9:03 am

Alex -

Good post, thanks. You should definitely get to SXSW. The volume of good content and number of quality people down there is tremendous, and it’s really well put together.

Your list highlights the fact that there aren’t a lot of good web conferences on the east coast.

There is one that I help put together down here in the Washington, DC area which focuses on “web 2.0 for business.” This year’s will be on November 1st (www.tnni07.com). Shoot me an email if you’re interested in checking it out.

Thanks.

Brian

fewquid July 31, 2007 at 10:32 pm

Hi Alex,

My addition thoughts on the 10 deadly sins of events are at:

http://disruptormonkey.typepad.com/monkey/2007/07/my-002-on-trade.html

Hope you find them useful too.

Ryan Carson August 1, 2007 at 6:59 am

Hey Alex,

Great write-up.

Just wanted to point you towards our shows, in case you have interest in speaking/sponsoring:

http://www.futureofwebapps.com
http://www.futureofwebdesign.com
http://www.futureofonlineadvertising.com
http://www.future-of-mobile.com

All the best,
Ryan

Sonny August 1, 2007 at 9:30 am

Does anyone know of a Public Google Calendar with all of these?

Alex August 1, 2007 at 9:33 am

Public Google Calendar would be great. It would be different year after year though.

Alex

Rick Calvert August 1, 2007 at 10:28 pm

Thank you for the great post and for including us in your “shows to sponsor” list Alex.

I would like to add a few tips to some of the great ones you have already supplied.

What equipment should we bring/rent?

Your answer isn’t wrong I would simply add whenever you are designing or building a tradeshow booth you the two key elements to keeping your costs down are weight and ease of assembly.

What most companies find out after they have built their booth is that many events will charge you by the pound to deliver your booth. This means lightweight materials will save you money. Second any major event will be held in a convention center or large hotel where often times Union regulations will apply. This is where ease of assembly comes in. Many cities New York, Chicago, Los Angeles, Philly have union regs that say if you can’t set up your booth in a half hour or less unassisted with no tools you need to hire union labor to build your booth.

So a booth that goes up quick will save you cash. These rules vary from city to city and it is very important to find out what applies to the shows you participate in.

How do you network with the right people?

This question crosses over into a few others you posted but as a general rule you need to tell anyone and everyone you about all the events you participate in. Make a hit list of the top 20 potential prospects you would like to see at a given event. Call them and do everything you can to set an appointment with them.

This guarantees you will come away from an event with some type of results. Hopefully orders but at the least you learn what you have to do differently to get the business next time and what your key prospects expect from you.

As for finding the right people once you are on-site. The key word is “qualify” every person attending should have a list of questions that you ask every visitor to your booth, and every person you happen to strike up a conversation with. The people who answer those questions correctly are the people you want to talk to the most.

Should we ran around, grab people and bring them over for a demo?

This is considered very bad form for an event and many of your fellow exhibitors will resent you for it, most show organizers will tell you to stop depending on how aggressive you are. Attendees don’t like it either.

Should we bring giveaways?

I am a big proponent of giveaways and there is definitely a correlation between how expensive or how cool your give away is to how many people will be in your booth clamoring for that give away.

If you give away a car everyone is going to stop by your booth, if you give away pencils a lot of people are going to shrug their shoulders.

It doesn’t have to be expensive it could be just a cool item. Many years ago I exhibited at the Action Sports Retailer show with a clothing company. We licensed some of our artwork to be printed on POG’s just when they were getting hot. This was a huge promotion for us and they cost us less than a penny each.

If you are going to do a give away you need to ask yourself a serious question. Just who do you want to attract with this give away?

Based on your answer you may want to restrict who qualifies to receive your give away.

What should we do when wrong people show up?
Again “qualify” find out why someone is in your booth. You pay a lot of money to be there. If they are there to waste your time ask them politely to excuse you as you have customers waiting.

I would also add be prepared. Bring plenty of business cards and literature. Develop some type of show special to give people a reason to buy and be excited about your products at the show.

Do a mailing or email blast to tell people your booth number. Definitely let the press know you will be there, invite them to stop by so you can tell them about any new products services or programs.

Blog on!
Rick Calvert
CEO & Co founder
BlogWorld & New Media Expo
http://www.blogworldexpo.com

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